Frequently Asked Questions

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Greystacks is a cloud-based platform for viewing, sharing, and managing 

medical imaging data—no software installation required. It supports a wide range of 

imaging modalities, from X-rays and MRIs to 3D models like STL and OBJ. Whether 

you're on a desktop or a mobile phone, all you need is a browser and an internet 

connection. 

Greystacks isn’t just a viewer—it’s a comprehensive imaging ecosystem: 

1. No downloads or installs. 
2. AI-enhanced workflows. 
3. Secure, scalable, and accessible from anywhere. 
4. Built for collaboration, education, and innovation. 

Greystacks supports viewing medical records in widely used formats, including 

DICOM, STL, OBJ, PNG, JPEG, and PDF. 

Greystacks hosts many AI features in the medical and dental field, some have 

lifesaving potential like cerebral haemorrhage and lung nodules detection.

Users with access to Greystacks can share their cases with notes, annotations 

and reports attached, allowing seamless sharing and collaboration. 

SILO (Secure Imaging Logistics & Orchestration) enables institutions to distribute and 

manage patient data securely, improving delivery speed to referring physicians and 

dentists. 

Yes. SILO can assist with internal workflow assignment and integrate with or replace 

existing PACS systems. 

Institutions access AI tools that enhance specialist-generated reports and improve 

visualizations, streamlining diagnostic workflows. 

Yes. Institutions can create specialized accounts for referring physicians or link their 

Greystacks account directly to their database for seamless access. 

Greystacks uses streaming technology that prioritizes the slices you're viewing first. This 

makes it twice as fast as downloading files locally and using traditional viewers, with no 

maximum case size limits. 

No. Greystacks caches your cases locally, so you don't need to reload them in future 

sessions. This saves time and bandwidth.

Greystacks offloads heavy graphical tasks to your GPU and processes some tasks on 

the server before reaching your device. This includes AI features and complex rendering 

operations. 

Greystacks provides public access to sample cases with annotations, making it 

easier to read CT scans of most body parts. 

Allows students access to AI assisted interpretation and annotations of their uploaded 

cases, helping students navigate the data. 

Educators can share interesting cases with attached reports and notes, providing an 

interactive experience for all users. 

Greystacks commits to cooperate with researchers in the field to develop new 

features and give access to anonymised data shared in agreement with partners. 

Greystacks can contribute with AI development, Engineering and training resources, for 

projects undertaken. 

Yes. Greystacks allows you to securely store and manage your personal medical 

imaging records in one centralized location. 

The data is stored in an encrypted state on a cloud-based storage server, 

optionally institutions can opt to connect their own cloud data bucket. 

Greystacks believes in ongoing improvements and updates, adding multiple 

redundancies making the platform versatile and reliable. 

email us directly at support@greystacks.net or contact our partners for ongoing 

support. 

You can still access cached case data locally, access to new case files will be 

restored when internet connection is restored. 

Contact us for details about integration or licensing at hello@greystacks.net. 

Depending on your tech stack it can take up to a few months to fully integrate. 

Flexible pricing tailored to your needs. Contact us at hello@greystacks.net for a 

personalized quote or to request a demo.